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Prerequisites for WhatsApp Bots

This page provides essential information on what you need to create a WhatsApp bot.

To create a WhatsApp bot using the WhatsApp Cloud API, ensure you have the following prerequisites:

Prerequisites​

Before you start creating the WhatsApp bot, make sure you have:

  • A Phone Number:

    • Active and capable of receiving SMS.
    • Not registered on WhatsApp or the WA Business App.

  • Registered Legal Business:

    • An active website with a valid privacy policy.
    • Business use case compliant with WhatsApp and Meta commerce policy.

  • Payment Method:

    • A valid payment method (debit or credit card) capable of making international payments to Meta for conversation charges.

  • GSTIN Number (if applicable):

    • Required only if the business is registered in India.
note

A single mobile number can only be utilized on one of the WhatsApp services at a

If you have all the above prerequisites checked, you are good to start with the WhatsApp Cloud API Bot.

Enjoy setting up your bot!