Using Topic Templates

Topic Templates accelerate consistent Topic creation by providing pre‑filled classification, scope, and instruction patterns for common domains.

When to Use a Template

Use a Template If	Reason
Pattern is common (FAQ search, order status, quiz)	Reduces drafting time
You want naming & scope conventions	Promotes internal standards
Team members vary in experience	Templates ensure baseline quality
Rapid prototyping / demo	Faster than manual authoring

Avoid templates when the domain is highly novel or legally sensitive—manual authoring ensures precise control.

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Benefits

• Curated instruction set (fewer omissions)
• Consistent trigger phrasing & scope boundaries
• Faster experimentation across multiple agents
• Easier peer review (shared structure)

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How to Apply a Template

1. Open your Agent → Topics → Create New Topic
2. Click Add from Asset Library (or similar library button)
3. Browse or search keywords (e.g., search, quiz, orders)
4. Preview template details (label, classification, scope, instructions)
5. Click Use Template
6. Adjust fields:
   • Ensure API name uniqueness
   • Tighten/extend scope boundaries
   • Remove irrelevant instructions
   • Add organization/compliance constraints
7. Save the Topic

Template Gallery Preview

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Good Practice After Import

• Run 3 test prompts that SHOULD classify
• Run 2 that should NOT classify (negative tests)
• Version the template if heavily customized

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Common Mistakes

Mistake	Impact	Fix
Leaving vague scope	Misclassification	Add exclusions & concrete verbs
Not pruning unused instructions	Confusion / drift	Remove irrelevant rules
No compliance guardrail	Risk exposure	Add explicit prohibition rule

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Done. You can now leverage templates to deliver consistent, high-quality Topics faster.